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Session

Case Study

Dienstag, 18. November

09:00 - 09:30

Live in Berlin

Weniger Details

Smart Services sind der Schlüssel zur Verknüpfung von digitalem Servicegeschäft und Kreislaufwirtschaft im Maschinen- und Anlagenbau. In diesem Vortrag wird gezeigt, wie Smart Services als Enabler zirkulärer Geschäftsmodelle wirken und Unternehmen befähigen, ökologische Ziele mit wirtschaftlichem Erfolg zu verbinden. Im Fokus steht der industriell skalierte Service als Taktgeber für Lebenszyklusfähigkeit und nachhaltige Wertschöpfung – gestützt durch datenbasierte Rückkopplung und smarte Nutzungskonzepte. In dieser Session erfahren Sie:

  • wie Smart Services zirkuläre Geschäftsmodelle ermöglichen und den Übergang zur Kreislaufwirtschaft fördern.
  • warum industrieller, digital gestützter Service zum Taktgeber der Lebenszyklusfähigkeit wird.
  • welche strategischen Hebel zur Integration von Smart Remote Services in bestehende Wertschöpfungsketten notwendig sind.
  • anhand konkreter Beispiele, wie Unternehmen mit Smart Services ökologischen und ökonomischen Nutzen verbinden.

Vortrag

Sprecher

David Evers

Team Lead Service Excellence, FIR an der RWTH Aachen

David is Team Lead for Service Excellence at FIR an der RWTH Aachen, where he focuses on transforming the industrial service in manufacturing companies. With over seven years of experience in both industry and research, David combines strong analytical skills with hands-on operational insight. Prior to this, he held controlling roles at PVH Corp., supporting brands like Tommy Hilfiger and Calvin Klein across the DACH region. His background includes financial planning, performance analysis, and BI-driven reporting, as well as early career experience at bofrost* and Lenzing Group. David’s work is driven by a commitment to reliability, efficiency, and future-ready operations in manufacturing.

Unternehmen

FIR an der RWTH Aachen

Use research. Create added value. The FIR is a cross-industry research and training institution at RWTH Aachen University in the field of business organization and corporate IT with the aim of creating the organizational foundations for the digitally networked company of the future. By researching and transferring innovative solutions, the FIR contributes to increasing the competitiveness of companies. The FIR contributes to increasing the competitiveness of companies by researching and transferring innovative solutions. This is carried out in the appropriate infrastructure for experimental organizational research in a methodologically sound, scientifically rigorous manner and with the direct involvement of experts from industry. The focus is on industrial verticals as use cases. These are currently: Future Logistics, Smart Services/Maintenance, Smart Buildings and Smart Mobility. The institute supports companies, researches, qualifies and teaches in the areas of service management, business transformation, information management and production management. As a member of the German Federation of Industrial Research Associations, the FIR promotes research and development for the benefit of small, medium-sized and large companies.

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