For over 15 years, Tim has been helping people solve real-world business problems through the use of advanced data technologies. Focusing on bridging the gap between business and technology and helping organisations become more data driven, Tim has worked in both the technology and agency worlds.

Aquant's service intelligence platform gives service leaders, reps, and teams the most vital information they need for every situation. Aquant understands service data in context, automatically transforms unstructured data into structured data, and then predicts the best solution for every service challenge. So service goes from simply solving problems to creating entirely new business opportunities, and from putting out fires, to lighting up customers’ smiles and igniting lasting loyalty. Now, service leaders completely eliminate escalations, technicians solve every service problem, and together make service feel like magic.